Smart Generalist & EIR

Senior Manager - Business Strategy & Operations

About the Company

Lenskart is Asia's largest eyewear company, serving over 40 million people across 175+ cities in India, Singapore, Dubai, and beyond. What started as an online eyewear store in 2010 has grown into an omnichannel powerhouse with 3,000+ stores, the world's most automated eyewear manufacturing facility, and a mission to serve one billion eyes. "Good is not good enough" is something you'll hear often at Lenskart - we're constantly pushing ourselves to redefine how people see and experience the world.

About the Role

This is an opportunity to solve some of the most important business problems at one of India's fastest-scaling consumer companies. As a Senior Manager – Business Strategy & Operations, you'll work directly on high-impact strategic initiatives that shape the future of Lenskart. You'll own critical workstreams, partner with senior leaders, and drive execution across multiple business functions. This role is designed for people who thrive in ambiguity, love solving complex problems, and want significantly more ownership than a traditional strategy role offers. Please note: After submitting your application, you will receive an AI assessment via email. Completing this assessment is mandatory for progressing to the next stage of the hiring process.

Responsibilities

• Own high-impact strategic initiatives from problem definition to execution, ensuring measurable business outcomes.

• Partner closely with business leaders to identify growth opportunities, solve operational challenges, and improve business performance.

• Drive cross-functional projects involving Sales, Retail, Supply Chain, Marketing, Finance, Product, and Customer Experience teams.

• Build business cases, perform deep analytical problem-solving, and convert insights into actionable recommendations.

• Leverage AI extensively for research, analysis, reporting, automation, and decision-making. Develop AI-powered workflows that improve productivity and eliminate manual processes wherever possible.

• Build dashboards, operating mechanisms, and review frameworks to track business performance and ensure execution excellence.

• Get hands-on with execution by working directly with business teams, stores, vendors, and stakeholders to understand problems firsthand and implement practical solutions.

• Present structured recommendations and updates to senior leadership through crisp communication and data-backed insights.

Qualifications

• Undergraduate degree from an IIT (or another top-tier engineering institute) and/or an MBA from an IIM or another leading global business school.

• 2–5 years of experience in management consulting (McKinsey, BCG, Bain, Kearney, Strategy&, Oliver Wyman, etc.), investment banking, founder's office, CEO's office, business strategy, business operations, or high-growth startups.

• Strong analytical and structured problem-solving capabilities with experience handling complex, ambiguous business problems.

• Demonstrated ownership of high-impact projects with measurable business outcomes.

• Excellent stakeholder management skills with the ability to influence cross-functional teams without direct reporting authority.

• Strong proficiency in Excel/Sheets, SQL (preferred), data analysis, and business storytelling.

• Daily user of AI tools (ChatGPT, Claude, Gemini, Perplexity, Cursor, or similar) with the ability to build AI-assisted workflows, automations, or lightweight agents that improve business productivity.

• Exceptional written and verbal communication skills with the ability to simplify complex ideas into clear recommendations.

• Founder, startup, or entrepreneurial experience will be considered a strong advantage.

What You Can Expect

• Ownership of business-critical initiatives with visible impact on the company's growth.

• Direct exposure to senior leadership and opportunities to influence key strategic decisions.

• A fast-paced, founder-led environment where exceptional performance is recognized with accelerated growth and responsibility.

• The opportunity to work across multiple business functions and gain a holistic understanding of scaling a global consumer brand.

• A culture that values first-principles thinking, speed, ownership, and continuous learning.

• The chance to build meaningful solutions using AI and modern technology while solving real business problems.

• A role that can become a defining milestone in your career—not because of the title, but because of the scale of problems you'll solve and the impact you'll create.

Note: An AI assessment will be shared via email after application. Completing it is mandatory for progressing to the next stage.