The role of an Optometrist at Lenskart is different from competing brands and is not limited to only eye check-ups but also
includes sales as a critical deliverable. He/she plays a key role in delivering technical expertise through eye-checks,
dispensing, and diagnosis as well as selling products, executing stocktakes and SOPs to deliver an exceptional customer
experience.
Area Activities expected to be performed by a Lenskart Optometrist
Customer focus
Driving Net Promoter Score
Eye check-up & dispensing
Product recommendation
Achieving sales
Vs. Plan & SOP adherence
Store upkeep & maintenance
Minimum qualification: Diploma in Optometry
Ability to build rapport and trusting relationships
Ability to understand unstated needs of the customer and offer solutions
Clear communication and active listening skills
Ability to adapt to changing environment and openness to learn
Proactive task ownership, result-orientation, and customer-orientation
Ability to multitask and organize activities based on priority