Lenskart is Asia’s biggest eyewear brand. It has its footprints in India, the Middle East, South East Asia and Japan. With its Omni channel offerings, customers can avail of Lenskart products and services from 1400+ Lenskart stores, Lenskart mobile app, Lenskart website, e-commerce marketplaces like Amazon, Flipkart, Nyka etc. and pharmacy shops. Over 1 Cr users interact with at least one of these channels every month.
Optical Business - Objective
Optical lens sales: Increase Fittings/day, upgrade customers to better products, increase ATV – As per assigned targets
Contact lens sales: Improve CL contribution to overall business and incremental share – as per assigned Targets
Ensure error free processing for customers and services with empaneled insurance providers
Optometry Operations - Subjective
Ensure to render a consistent high-quality eye examination and optometry consultative service to customers – 12 steps Eye test
Execute optometrist practice guidelines to maintain consistent standard of maintaining and operating clinical equipment’s
Manage inventory of contact lenses and maintain healthy stock hygiene at store.
Proactively resolve customer complaints if any
Train fellow store staff in general eye care and relevant communication for optical frames and optical lenses
Ensure consistent high-quality eye examination and optometry consultative service to customers
Manage inventory of contact lenses and maintain healthy stock hygiene at the store.
Optical lens sales: Increase Fittings/day, upgrade customers to better products, increase ATV
Contact lens sales: Improve CL contribution to the overall business and incremental share
Active Optometry practicing License in KSA
An Associate's degree as an optometric technician may be a benefit
An optometric technician certification may be a benefit
Strong communication, interpersonal, and organizational skills
Self-motivation, and ability to work under pressure