Inside Sales Expert
Lenskart was founded with a vision to help people see the beautiful world by revolutionising the eyewear category in India and beyond. The ten-year-old company now delivers 7 million + spectacles a year in India and Singapore and plans to ship out over a billion glasses over the next ten years.
Lenskart being an omnichannel direct to consumer retail brand provides a unique ecosystem of a full spectrum of analytics use cases which very few companies in the world provide. This creates a unique challenge and opportunity for professionals to learn and contribute, at the same time solve a 2 billion+ problem.
The incumbent shall be a part of the BUSINESS DEVELOPMENT team.
You will be owning:
- Communicating with customers, making outbound calls to potential customers (Franchisees/Landlords/Property owners) and following up on leads.
- Understanding customers' needs and identifying sales opportunities.
- Answering potential customers' questions and sending additional information per email.
- Keeping up with product and service information and updates.
Creating and maintaining a database of current and potential customers.
Explaining and demonstrating features of products and services.
Researching and qualifying new leads.
- Education – Graduation
- Minimum 2 years of Experience in an Outbound Call Center or a related sales position
- Proficiency in Microsoft Office and CRM software such as Salesforce.com.
Excellent communication skills, both verbal and written.
- Good organizational skills and the ability to multitask.
- Excellent phone and cold calling skills in Hindi and English.
- Exceptional customer service skills.
- Strong listening and sales skills.
- Ability to achieve targets.