Inside Sales Expert

Job description

Lenskart was founded with a vision to help people see the beautiful world by revolutionising the eyewear category in India and beyond. The ten-year-old company now delivers 7 million + spectacles a year in India and Singapore and plans to ship out over a billion glasses over the next ten years.
Lenskart being an omnichannel direct to consumer retail brand provides a unique ecosystem of a full spectrum of analytics use cases which very few companies in the world provide. This creates a unique challenge and opportunity for professionals to learn and contribute, at the same time solve a 2 billion+ problem. 


The incumbent shall be a part of the BUSINESS DEVELOPMENT team.
You will be owning:

  • Communicating with customers, making outbound calls to potential customers (Franchisees/Landlords/Property owners) and following up on leads.
  • Understanding customers' needs and identifying sales opportunities.
  • Answering potential customers' questions and sending additional information per email.
  • Keeping up with product and service information and updates.
  • Creating and maintaining a database of current and potential customers.
  • Explaining and demonstrating features of products and services.
  • Researching and qualifying new leads.

Job requirements

  • Education – Graduation
  • Minimum 2 years of Experience in an Outbound Call Center or a related sales position 
  • Proficiency in Microsoft Office and CRM software such as Salesforce.com.
  • Excellent communication skills, both verbal and written.
  • Good organizational skills and the ability to multitask.
  • Excellent phone and cold calling skills  in Hindi and English.
  • Exceptional customer service skills.
  • Strong listening and sales skills.
  • Ability to achieve targets.